New restaurants open everywhere, but not all of them make it past their first year of operations. There are several factors at play. Sometimes their food is just not suited to their location, while other times they could have gotten many complaints to recover from.
The fate of your business does not have to be so grim. Here are three things to remember to keep those five-star reviews coming:
Clean Everything Thoroughly
The food may be the highlight of your restaurant, but the plates you put them on can make or break the appetite and patronage of diners. Everything should be clean and there should be no water spots on them. To ensure that your kitchen is using clean and sanitary plates, BC Industrial Services, LLC reminds to check if there is a need for commercial dishwasher repair. If not, maybe you need a change of detergent.
Operating with a big menu means your chefs need to learn many dishes and produce consistent results every time. It’s easier said than done. If you want food that always gets good marks and you want each diner to have a good experience, trim the menu. This gives your chef time to master each dish, which is far better than them learning hundreds of mediocre dishes.
While you’re in the process of changing the menu, ask your chef about their specialty, as well. They are skilled in the kitchen, so letting them shine will only benefit your restaurant.
Serve with a Smile
It’s not just the food that leaves an impression. Guests consider the ambiance of the place. They also want to remember your servers because they were polite and accommodating. It may be hard to deal with difficult guests, those who just can’t seem to be satisfied no matter how hard you try, but your wait staff will know how to handle them gracefully with a little training.
Restaurants need good reviews to stay afloat. To get those reviews, you need to offer quality service worth coming back for.