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DIY frequently asked questions.
What is our return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured locally in Blackfalds, Alberta. We carefully select our manufacturing partners to ensure our products are high quality and of high value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
DIY. is more than a brand—we're a movement toward conscious creation.
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minimal design.
the unbranded brand.
crafted with care.
using clean ingredients.
easy to DIY.
every label empowers.